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RETURN POLICY

I would like to exchange a purchase

If you would like to exchange your purchase for a smaller or larger size, you can do so if it is in stock!

Send preferably an email to info@lesbelges.com within 14 days of the day of delivery , stating your order number and the purchases you want to exchange. You will then receive a return form that you can add to your return and the confirmation that an exchange can be made. At that moment we will take your new article offline.

Return the wrong size to les belges within 14 days of your notification. The address is

Les belges

Meerlaarstraat 84

2430 Laakdal.

 

Only items with the original labels or packaging, together with a return form, can be exchanged.

art 9 right of withdrawal: "The Customer is requested to return the articles in their original condition and packaging, with all accessories supplied, and instructions for use. If the returned product is in any way impaired in value, les belges reserves the right to hold the Customer liable and claim damages for any depreciation of the goods resulting from the Customer's use of the goods beyond what is necessary to establish the nature, characteristics and functioning of the goods All returned items are carefully examined. The premise here is that the consumer may only inspect the item as he would in a store. Returned items may be fitted, but may not have been used. through the use of the Customer, this will be charged to the Customer. "

The shipping costs are for your own account.

After receipt of the purchase to be exchanged, we will send the requested smaller or larger size at our expense.

I would like to return a purchase

If your purchase is not as expected and you would like it to be returned, this can be done.

Send preferably an email to info@lesbelges.com within 14 days of the day of delivery, stating your order number and the purchases you want to return. You will then receive a return form that you can add to your return.

Return the goods to les belges within 14 days of your notification. The address is

Les belges

Meerlaarstraat 84

2430 Laakdal.

 

Only items with the original labels or packaging, together with a return form, can be exchanged.

art 9 right of withdrawal: "The Customer is requested to return the articles in their original condition and packaging, with all accessories supplied, and instructions for use. If the returned product is in any way impaired in value, les belges reserves the right to hold the Customer liable and claim damages for any depreciation of the goods resulting from the Customer's use of the goods beyond what is necessary to establish the nature, characteristics and functioning of the goods All returned items are carefully examined. The premise here is that the consumer may only inspect the item as he would in a store. Returned items may be fitted, but may not have been used. through the use of the Customer, this will be charged to the Customer. "

The shipping costs are for your own account.

After receiving the return package, we will refund (via the same payment method as what you used in the original transaction), the amount to your account within 14 days.

Les belges always packages and ships all items with the greatest care. All items are also carefully checked for any manufacturing defects. If you nevertheless notice a damage and / or qualitative shortcoming of an article or other shortcoming in the delivery, this must be reported immediately. In this case, please send an email to info@lesbelges.com with a photo of the problem. Then we look for a suitable solution.

Online dispute resolution

The ODR is an internet platform, established by the European Commission with the aim of resolving disputes arising from e-commerce out of court. More information can be found on the ODR platform http://ec.europa.eu/odr

Katrien Masschalck

Les belges BV

Meerlaarstraat 84

2430 Laakdal

info@lesbelges.com